Privacy Policy

Effective Date: 09/09/2025

Zin Foods (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website (www.zinfoods.com), our mobile application (“App”) available on the Google Play Store and the Apple App Store, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, phone number, email address, delivery address, and payment details (if you make a purchase).

  • Account Information: Login credentials and profile information if you register an account.

  • Location Data (optional): If you enable location services, we may use it to improve delivery accuracy and show nearby offers.

  • Usage Information: Device details, IP address, browser/app version, operating system, and app/website activity.

  • Cookies & Tracking Technologies: Used on our website for analytics, session management, and improving user experience.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your food orders.

  • Improve and personalize the Services.

  • Communicate with you regarding orders, promotions, and updates.

  • Provide customer support.

  • Ensure the security and integrity of our Services.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data.
We may share information only in the following cases:

  • Service Providers & Delivery Partners: To process orders and deliver your food.

  • Payment Gateways: For secure transactions.

  • Analytics & Third-Party Tools: Such as Google Analytics, Firebase, or Apple services, to understand performance and usage.

  • Legal Compliance: If required by law, regulation, or government request.

4. Data Security

We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet or mobile networks is completely secure.

5. Your Rights

Depending on your region, you may have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications.

  • Manage cookie preferences on our website.

  • Withdraw app permissions (such as location access) through your device settings.

📩 For requests, please contact us (details below).

6. Children’s Privacy

Our Services are not directed toward children under 13. We do not knowingly collect data from children. If a parent or guardian believes their child has provided information, please contact us to delete it.

7. Third-Party Services

Our website and app may use third-party services such as:

  • Google Analytics (web analytics)

  • Firebase / Google Play Services (app analytics, notifications, crash reporting)

  • Apple Services (such as Apple Push Notifications, Apple Pay)

  • Payment Processors (for secure payments)

These third parties may have their own privacy policies governing data collection.

8. International Users

If you access our Services from outside United Arab Emirates, please note that your data may be transferred and processed in countries where our servers or service providers are located.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website and reflected within the app with a new “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Zin Foods
📧 Email: zinfoodstuff@gmai.com
📍 Address: Office No. M-08, Building No.09, Al Aweer Fruit and Vegetables Market, Ras Al Khore, Dubai, UAE